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All Items are backed by a 30 Day Money Back Guarantee (not including shipping) regardless of condition code. See our Return Policy for more details.

All of our products are categorized under one of three condition types. We do not sell refurbished items. The conditions are as follows:



Items are sealed in the original manufacturer's packaging and will include all parts/accessories that the manufacturer has included in the box. These items will look just the way you'd see them in a retail store.



Items given this condition code are new inside the original manufacturer's packaging. The package is factory sealed, but may show wear, small tears and/or dents that are nonthreatening to the functionality of the product within. All parts/accessories provided by the manufacturer will be included.



These items are taken out of the box and tested to ensure functionality and will work like new. Unlike refurbished items, open box items are brand new. In most cases, these items are shipped in the original manufacturer's packaging, but the box was opened previously so it may be slightly worn in appearance and will be re-taped.  Since a portion of our open box items were customer returns, we inspect to make sure all parts/accessories provided by the manufacturer will be included.

King Arthur Plumbing